Publications

Qualitative exploration of child welfare workers’ decision-making experiences and perspectives on fairness

Abstract

Assessing and responding to risks to children’s safety is a primary concern of the child protection system (CPS), and decision-support tools have been developed to assist child welfare workers (CWW). Yet, a limited understanding of CWWs’ decision-making experiences impedes our efforts to effectively support them. This qualitative study examines the unique characteristics of decision-making in CPS through focus groups involving CWWs from an agency in California. Five themes emerged: CWWs’ responsibilities, decision-making characteristics, domain-specific complexities, and CWWs’ perspectives on fairness in decision-making. The findings highlight the need to incorporate CWWs’ experiences and insights in developing future decision-support tools.

Metadata

publication
Journal of Public Child Welfare, 1-24, 2024
year
2024
publication date
2025/1/1
authors
Eunhye Ahn, Fred Morstatter, Debra Waters-Roman, Lindsey Palmer, Jacquelyn McCroskey
link
https://www.tandfonline.com/doi/abs/10.1080/15548732.2024.2312846
journal
Journal of Public Child Welfare
volume
19
issue
1
pages
229-252
publisher
Routledge