Abstract

This paper describes our progress towards building a telephony-based spoken dialogue system for workshop/conference services. A mixed-initiative dialogue system has been developed that is engineered to o er users natural interaction with the system, ease-of-use and robustness towards ambiguous requests and machine errors. A prototype system, known as W99, is described in this paper which was deployed in the 1999 IEEE International Workshop on Automatic Speech Recognition and Understanding (ASRU'99), Keystone, Colorado. This system integrates advanced technologies in speech and dialogue design. An evaluation of the W99 system in terms of recognition performance, understanding accuracy and dialogue success rate during the live trial of the system are presented in this paper.

Metadata

publication

Sixth International Conference on Spoken Language Processing, 2000

year

2000

publication date

2000

authors

Mazin G Rahim, Roberto Pieraccini, Wieland Eckert, Esther Levin, Giuseppe Di Fabbrizio, Giuseppe Riccardi, Candace A Kamm, Shrikanth S Narayanan

link

https://www.academia.edu/download/120987263/icslp2000-conf.pdf

resource_link

https://www.academia.edu/download/120987263/icslp2000-conf.pdf

conference

INTERSPEECH

pages

1041-1044